The Loan Process

Discovery Call

We are here to help you make smart and healthy decisions.  In order to help you best do this, we start with an introductory phone call to learn a little more about you and “discover” what your mortgage goals are. It is important to us to have a thorough understanding of your current situation so that we can position you to make the right decision.

Intro Email

After your introductory phone call, we will send you an email that includes a link to our secure online application.  The email will also list the items we need from you to get the loan process started immediately.  Of course, we are here if you have any questions along the way!

Web Application

Upon submission of your online application, we will give you a call to confirm that we have received it and will let you know if there is anything else we need.  You’re on your way!


We have a very thorough pre-approval process and our experienced team will review all of your paperwork prior to sending it to underwriting.  This will speed up the pre-approval process tremendously and also gives us the opportunity to catch anything that may slow up the approval down the road. We will also help you understand the difference between a pre-qualification and a pre-approval.  If there are additional complexities, we have the ability to obtain formal approval of your scenario, allowing you to go search for your home with confidence or make a healthy decision regarding your refinance.


After our qualified team reviews your paperwork, we will review all of your financing options with you in detail.  We want to make sure you are comfortable with your options and have an excellent understanding of what to expect. We take a unique Financial Planning Approach to Real Estate LendingTM and are committed to help you make a sound financial decision!

Appraisal, Processing and Underwriting

Once you have an accepted offer or have made a final decision regarding your refinance, an appraisal will be ordered and your loan will be submitted into processing.  During this stage, your loan will be prepared for final presentation to the underwriter and any additional documents needed to obtain approval will be requested.

Loan Approval

Once we receive formal loan approval, in some cases there may be a few items needed to release loan documents, but often times, we are cleared for closing.

Signing Loan Documents

Once we have received our “clear to close”, we confirm final loan terms with you and prepare loan documents to be signed and notarized at a time that’s convenient.  For purchase transactions, this is the time when you will need to be prepared to provide escrow with your necessary funds to close.


When all documents have been signed, funds will be wired and recording of legal documents will be completed. Congratulations!  Your new loan is complete!